[FAQ] What is the connection process for a building?

Q:

What is the connection process for a building? 

 A:
  1. Our Bristol business development team will ask you for information about your building or proposed scheme so that we can provide a high level feasibility and connection proposal.  
  2. We’ll complete a detailed connection assessment including proposed buried network route, plant room design, heat demand capacity and a detailed programme. 
  3. Connection fee and heat agreement are issued.
  4. Contracts are shared and terms are signed.  
  5. You're passed into the safe hands of our Delivery team who will guide you through the civil and M&E works. This includes the technical design of the buried network spine, collaborating with your stakeholders on the M&E specification and manufacturing, as well as granting plant room and conduit route access.  
  6. Installation and commissioning of the buried network and your substation.  
  7. A safe and high quality connection is our primary objective, so we run final checks and then hand you over to our Operations team who will be in charge of all maintenance and servicing.
  8. Sit back and enjoy heating and hot water hassle-free! Our customer experience team are on hand to help when you need us.  
 See also: Bristol Heat Network Connection FAQ