Preparing the Bristol heat network for regulatory changes with leading training providers Chirpy Heat
In our recent blog on upcoming regulation, we set out the upcoming changes to heat network authorisation and licensing, zoning, technical standards and consumer protection. But how does this work in practicality and what do those operating heat networks need to do to prepare?
In February, we held an open training session alongside Chirpy Heat to share best practice for the strategic and operational management of heat networks, how to meet regulations and remain compliant.
The session was attended by representatives from buildings already connected to the Bristol heat network and buildings that have communal heating systems in the city, with capability to connect in the future.
The training provided an opportunity to receive industry leading support on how to implement stronger consumer protection, integrate revised technical standards and improve operational efficiencies to maximise the benefit of transitioning to a low carbon heat source.
To learn more about training that can support the regulatory transition, please reach out to Chirpy Heat.
For more information on the Bristol heat network and what regulation means for connected buildings both now and in the future, get in touch.
Explore some key take outs from the training below.

What you need to know about regulatory changes
From April 2025, heat networks will be fully regulated by Ofgem. This means:
- Stronger consumer protections - Clearer guidance on pricing, improved complaints handling, and support for vulnerable customers to match the protections offered in the regulated energy market
- Technical standards and performance monitoring - Mandatory metering and efficiency tracking.
- Zoning - Local authorities will oversee designated areas where heat networks will be the most cost-effective low carbon heating solution.
Find out more information on regulatory changes here.
Key challenges and how to overcome them
Whilst heat networks and communal heating systems have been deployed across the UK for decades, the recent shift towards the need for city scale solutions is relatively new. This, in tandem with incoming regulatory standards and engineering enhancements, has meant historic systems are not performing with maximum efficiencies.
Looking forward, new regulation will ensure the sector will focus on optimising design of heat networks and improving operations. Core changes cover:
- Smart design – Applying best practices to heat network design through improved insulation, distribution and plant room efficiency.
- Data-driven management – Using real-time monitoring of heat network operations and financial tracking to optimise performance.
- Customer engagement – Proactive communication and transparent billing to improve trust and satisfaction for end users.
The benefits of heat networks
Heat networks present a forward-thinking solution for urban development in cities like Bristol. Benefits include:
- Space efficiency - Heat network substations occupy far less space than traditional gas boilers, directly enhancing the value of a development.
- Operational efficiency - Heat networks adjust to the temperature and volume of heat needed, eliminating the need for oversized heating systems.
- Environmental benefits – Heat networks can improve air quality for local communities by using low carbon heat sources.
- Future-proofing energy systems - Heat networks are designed to meet and exceed forthcoming environmental standards.
- Simplified management – Heat networks offer a streamlined approach to managing large heating systems, with all maintenance and servicing taken care of.
Get in touch to find out more about how we develop large, city-scale low carbon heat networks.