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Latest news and insights

Voluntary standards turned industry-wide regulation – how we’re delivering on our customer promise under Ofgem

As of 27th January 2026, the heat network industry is regulated by Ofgem. All customers connected to a heat network are now assured the same protections as any other energy consumer.

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Turning waste into warmth: How energy from waste can help heat our homes

Andy Yuill, Head of Engineering, writes about how using energy from waste is a practical, local solution that makes our energy lower carbon and more secure for years to come. 

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Panoramic view of Bristol

Getting the right technology in the right place: Understanding fourth and fifth-generation heat networks

When people talk about the future of low-carbon heating, the conversation can often turn to “generations” of heat networks, and most recently, to the promise of fifth generation systems. But...

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